CleanCloud NZ
Finally a laundry service that works around you. Done & delivered to your home or business.
Affordable, secure, quick & best of all, on demand, 24/7.
Free yourself.
The website that gets your laundry done.
We’re an Auckland-based launderer helps you find more ease and joy in the day-to-day laundry chores .
We believe the most costly expense of doing your own laundry is the time you spend doing it. CleanCloud is designed to put a stop to the endless cycle of laundry-filled weekends. Because your free time should be spent doing what’s meaningful to you.
Earn Loyalty Points
CleanCloud wants to show our appreciation to our loyal customers. For every $5 you spend onto your CleanCloud purchase you will earn 10 points.
Once you reach 250 points you will receive a $20 bonus added to your loyalty profile. The more you wash, the more you save! Thank you for your loyalty.
Why Choose CleanCloud NZ?
CleanCloud NZ is the first clothing care brand in Auckland, redefining laundry with a purpose. Our sustainable cleaning process and high-efficiency machines help us reduce the global water and energy footprint, one laundry at a time.
And while doing so, you get your time back.
Laundry Pickup & Delivery
Our dedicated team is ready to pick up your laundry right from your doorstep. No more hauling heavy bags to the laundromat.
Professional Care
We treat your garments with the utmost care, ensuring they come back fresh and clean, every time.
Convenient Scheduling
With our easy online scheduling, you can choose a pickup time that suits your busy life. We work around your schedule.
Transparent Pricing
No hidden fees. We offer competitive pricing, and you'll always know what to expect.
Affordable Pricing
No hidden costs
Fast. Clean. Fresh.
Your laundry delivered in 24h
1. Schedule your
collection
Plan your day with ease. Choose a collection and delivery time at your convenience.
Book online on our website
5 Days a week availability
2. Pack your laundry
Pack your items in a disposable bag. Use one bag per load. Our driver will transfer them to a new laundry bag which you can keep for your next order.
Pack one bag per load
No need to weigh your items
3. One of our friendly crew
will collect your laundry
You'll receive a notification when our driver is nearby. They will collect your bags and take them to our laundry store.
Regular order updates
Pickup and delivery notification
4. Relax while we take care of your laundry
We will clean your items with utmost care. Our driver will then deliver them back to you at your convenient time and day . You’re in full control of your delivery and can always reschedule if not at home.
24h turnaround time
Real-time order status
Easy to schedule
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Where are my belongings cleaned?We have partnerships with expert laundry facilities across the Auckland. We have close relationships with all of our cleaning partners and work together to bring you the best service possible.
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How does CleanCloud NZ work?Everything is very easy! Simply select the required service and choose the dates for the collection & delivery, leaving any instructions for the driver - we'll take care of everything else!
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What's the turnaround time?Our turnaround time is 24-48 hours depends on the location of the customers. For example, if we pick up your laundry at 2 pm on Monday, we will drop it off at 2 pm on Tuesday/Wednesday . You can also request same-day-return, which will be accommodated at an extra charge.
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What happens if one of my items goes missing?Your clothes are in safe hands and cases of missing items are extremely rare – but we understand it’s a natural point of concern. We have strict procedures to follow if our customers are missing items. In this unlikely event, we will carry out a full investigation to find out what happened. Please email info@cleancloud.co.nz to report the issue, with further details and pictures of the item, if available. Please note that we’d require customers to get in notify us within 48hrs from the delivery date. At the end of the investigation, if we aren’t able to locate your items, we’ll reimburse you in accordance with our compensation policy. Please refer to the T&Cs for more details.
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What if I'm not at home during collection or delivery?Not a problem. If you won't be at home during delivery, you can use our live chat service on our website to simply reschedule or instruct the driver to leave your items in a safe place or at a reception if you have one. You can also always contact our Customer support team to get help.